The services we offer

Class description: Information about the services we offer, including leaflets, guidance and newsletters.

Clinical services provided and/or commissioned

Class of information, including definition where appropriateAvailability of information / Manner of publication
List of Patient Services provided by Torbay and South Devon NHS Foundation Trust, which includes locations and phone numbers.Accessible via website link(s) indicated.
Where the Trust provides specific treatments.Accessible via website link(s) indicated.

Non-clinical services

Class of information, including definition where appropriateAvailability of information / Manner of publication
List of Services provided by Torbay and South Devon NHS Foundation Trust, which includes locations and phone numbers.Accessible via website link(s) indicated.
Patient Advice Liaison Service (PALS).Accessible via website link(s) indicated.

Services for which the authority is entitled to recover a fee together with those fees

Class of information, including definition where appropriateAvailability of information / Manner of publication

Patient Transport Services.

Parking.

Accessible via website link(s) indicated.
Also see charging regimes and policies.Accessible via website link(s) indicated.

Patient information leaflets and other booklets and newsletters

Class of information, including definition where appropriateAvailability of information / Manner of publication
Patient information leaflets.Accessible via website link(s) indicated.
You can obtain a range of publications about the Trust’s work, standards and services.Accessible via website link(s) indicated.

Patient Advice and Liaison Service (PALS)

Class of information, including definition where appropriateAvailability of information / Manner of publication
Patient Advice Liaison Service (PALS).Accessible via website link(s) indicated.

Advice and guidance

Class of information, including definition where appropriateAvailability of information / Manner of publication
Advice on making a complaint.Accessible via website link(s) indicated.
Accessible via website link(s) indicated.
Advice for patients and visitors.Accessible via website link(s) indicated.

Corporate communications & media releases

Class of information, including definition where appropriateAvailability of information / Manner of publication
Information about what we make available to the media and to the Press.Accessible via website link(s) indicated.
Information about the Annual Report.Accessible via website link(s) indicated.
Information about the Business Plan.Accessible via website link(s) indicated.

Information about the decisions that have been approved by the Trust Board about service changes or variations and the reasons for the decisions.

Available on the Trust website Minutes of Board Meeting.

Accessible via website link(s) indicated.

Printed copy may be obtained from Data Access & Disclosure Office, Kitson Hall, Torbay Hospital, Lowes Bridge, Torquay TQ2 7AA (Tel: 01803 654868).

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