Sensory – Visual and Hearing

Sensory symbol earSensory Team
4th Floor
Union House
Union Street
Torquay TQ1 3YA

Tel: 01803 219800
Fax: 01803 219899
Textphone: 18001 01803 219800
SMS: 07833 194328
Email: Sensory Team

Sensory symbol eyeThe Sensory Team provides assessment, advice and support to both children and adults with sight and hearing problems. The service is available to all.

The team aim to empower individuals to improve their lives by having access to information, practical support and rehabilitation to ensure they have the opportunity to make more informed choices and have control over their lives, promoting independence, health and wellbeing. This supports individuals to have an active part in the local community and improving health.

There is a number of hearing, visual and dual sensory loss specialists in the Team that can provide a wide range of services including:

  • Assessment of need
  • Reablement to maintain independence within and outside the home
  • Advice on specialist equipment to maintain independence
  • Referrals onto other appropriate services
  • Local agent for British Wireless for the Blind Fund (BWBF)

How to make a referral

To access the service you can be referred by one of the following:

  • Individuals
  • Carers
  • Hospital sensory services
  • Other professionals

To self-refer call the contact number above and a health and social care co-ordinator will take a telephone referral. If agreed with the person who has a sensory disability, the co-ordinator will be happy to talk to your carer, who can discuss your needs on your behalf.

If necessary, a worker from the Sensory Team will go out and complete a referral in the person’s own home at an agreed time. All appointments will be confirmed in writing.

Sensory Resource Centre

If you want to discuss your needs and the help available to you face to face, drop into our Sensory Resource Centre at Jasmyn House in Paignton and speak to one of our specialist team members.

We have a range of aids and equipment that we can demonstrate that may assist with daily living.

Jasmyn House
1 Midvale Road
Paignton TQ4 5BD

Opening hours:

Tuesday10am — 4pm
Wednesday10am — 4pm
Thursday10am — 4pm

Torbay TeleHealthCare

You may need help in your own home, for example with the use of a lifeline alarm system. TeleHealthCare can offer you the latest in telecare technology.

For more information, visit our Torbay TeleHealthCare pages. Alternatively contact Torbay TeleHealthCare on 0300 456 4861, or by email using our contact form.

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