Way Finder

The Way Finders provide a vital service which helps patients and visitors find their way around the hospital. If you are active, physically fit and friendly, this could be the role for you!

This opportunity runs 7 days a week, 7am to 10pm and is open to anyone aged 16 or over.

Way Finders help patients, visitors and staff to find their way to anywhere on the Torbay Hospital site.

The extra support provided by the Way Finders is essential to the successful running of the hospital and greatly improves our patients’ experiences. We are extremely proud of our Way Finders and the work they do is appreciated by everyone – staff, patients and visitors.

The friendly Way Finders were initially recruited for 2 months back in June 2016 to help patients and visitors find their way around Torbay Hospital, which is run by Torbay and South Devon NHS Foundation Trust, during the re location of the Main Entrance due to new Main Entrance being built.

The Way Finder volunteers in Torbay Hospital, Torquay are set to stay on indefinitely after proving such a success, the Trust’s Director of Work Force​, Judy Saunders wrote an article that was published in the Herald Express Newspaper.

You can also contact the Volunteer Services on the details below:

Tel: 01803 210519
Email: Volunteer Services


There’s no upper age limit on volunteering. However, you cannot volunteer if you are under 16 years old.

You can do anything from 2 hours to 7.5 hours a day, the times would be agreed with you on an individual basis.

You can do anything from 1 day a week to 5 days per week. The dates or days would be agreed with you on an individual basis.

If you could let us know at least with 48hours notice we will look at adding you to the Rota for those dates/days.

You have to be 16 to become a Volunteer. You need you let us know as soon as possible as we would need to run a DBS check.

A Disclosure and Barring Service (DBS) check is a check to see if you have a criminal record. It used to be known as a Criminal Records Bureau (CRB) check.

You would be provided with a full Way Finder induction including mandatory training, training on the tablet devices and a full tour of the Trust site whilst following an interactive map of the Trust site.

The Way Finder Service is a voluntary role within the Trust therefore you will not be paid. You should not be out of pocket because of your volunteering and you may claim reasonable travel expenses.

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