Contact us

Chief Executive
Torbay and South Devon NHS Foundation Trust
Torbay Hospital
Lowes Bridge

Torbay Hospital Switchboard:
Telephone: 0300 456 8000 (local rate) or 01803 614567
Email: Chief Executive

Feedback and complaints

If you have something to say about our service, either good or bad, please let us know. Your feedback is important to us. Please see the other methods of contact on this page if you do not wish to give feedback.

The Feedback and Engagement Team are available Monday to Friday, 9am – 4pm:

Telephone: 01803 655838
Freephone: 0800 0282037
Text Phone: 01803 654742
Email: Feedback and Engagement Team | (

Our leaflet “We want to know what you think” is available and explains the Trust’s Complaints Procedure.

For more details about the Patient Advice and Liaison Service (PALS), please see their information.

Making contact

Contacting a patient

If you have a friend or relative currently in our hospital and you need to speak to them or the ward team, you can contact them using the bedside telephones or by calling the ward.

Contacting a service or department

If you wish to make contact with a hospital service or department, contact details are available within the Services section. Alternatively please call our main switchboard on 0300 456 8000 (local rate) or 01803 614567 and ask for the service you require.

Media Relations and Freedom of Information requests

The Trust’s Communications Team is responsible for producing a range of information for the general public, staff and the media about the Trust’s work, standards and services.

Details regarding Freedom of Information requests can be found on our FOI pages.

Contacting us by fax

If you wish to fax us anything that contains personal or confidential information, please use one of our safe haven fax numbers.

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