Adult Social Care in Torbay

Care and support in England is changing for the better. The Care Act, which came into force on 1 April 2015, will help to make care and support more consistent across the country.

Care and support

‘Care and support’ is the term used to describe the help some adults need to live as well as possible with any illness or disability they may have. It can include help with things like getting out of bed, washing, dressing, getting to work, cooking and eating meals, seeing friends, caring for families and being part of the community. It might also include emotional support at a time of difficulty and stress, helping people who are caring for an adult family member or friend or even giving others a lift to a social event. Care and support includes the help given by family and friends, as well as any provided by the council or other organisations.

Your wellbeing

Many of us will need care and support at some point in our lives and most people will pay something towards the cost of their care. The new national changes are designed to help you plan for the future and put you more in control of the help you receive. Any decisions about your care and support will consider your wellbeing and what is important to you and your family, so you can stay healthy and independent for longer. If you receive care and support, or you support someone as a carer, you could benefit from the changes.

You can download a copy of the above information in our Care Act leaflet. You can also download an easy read version of The Care Act leaflet.

Independent Age has written a factsheet ‘Assessment and care services from your local council‘. It may help you have a greater understanding.

The How to access healthcare advice and information in Torbay booklet will inform you how we can help you and work with you to support yourself. You are the best person to say what’s right for you.

You may need a little bit of help

You could need a bit of help to support you to keep managing at home. This could be things like cleaning, gardening and maintaining your social life.

There are lots of services which can help you and we have over 40 web-based local Information Sheets covering the questions that we get asked most frequently.

Equipment and daily living aids

The Safe and Well website has information on equipment that can help you live more independently.

Organising your own care

You can organise and pay for all of your own care. The Quality Care Commission (CQC) are the regulator of care providers; you must check if your choice of agency is registered

Do you support someone?

Torbay Carers Service can help you if you are a family member or friend of someone who needs your support, the Care Act includes changes to support you.

Information leaflets

• Care Act leaflet
• Care and Support: Third Party Payments
• Carers and the Care Act
• Deferred Payment Agreements
• Deferred Payment Agreements factsheet
• Financial Assessments
• Paying for Care and Support in a Care Home
• Paying for Non-Residential Care
• The Care Act leaflet (easy read)

Further information

• How to access healthcare advice and information in Torbay
  This booklet will inform you how we can help you and work with you to support yourself. You are the best person to say what’s right for you.
• Health and Social Care in Torbay
  For more advice and information, including changes with the Care Act and links to other helpful sites, please refer to the The Orb Torbay.
• Department of Health Factsheets on the Care Act
  The Department of Health has written detailed regulations and guidance that provide much more information on what the Care Act means and how local authorities must respond.
• Social Care Institute for Excellence
  The Social Care Institute for Excellence has also published helpful information on their web site about the Care Act.
• Independent Age
  A charity which gives older people a voice. The website has a range of advice, guides and information factsheets.
• The Citizens Advice Service
  The Citizens Advice Service offers information and advice through face-to-face and telephone services.
• The Money Advice Service
  Free and impartial money advice, set up by the government.
• The Society of Later Life Advisers (SOLLA)
  SOLLA aims to assist consumers and their families in finding trusted accredited financial advisers who understand financial needs in later life.
• Which?
  Free independent and practical advice on elderly care.