Adult Social Care in Torbay

Care and support
We want everyone to be happy, healthy, and live independent lives.
Torbay Council and Torbay and South Devon NHS Foundation Trust are responsible for making sure anyone with an illness or a disability who needs help and support receives the care they need, when they need it.
You might need help getting out of bed, getting washed and dressed, getting to work, cooking and eating meals, seeing friends, caring for families, and being part of a community. cooking and eating meals, seeing friends, caring for families and being part of the community.
You might also need emotional support when things are difficult, or you’re feeling stressed or down.
Care and support includes the help given by family and friends, as well as any provided by the council, the NHS, or other organisations.
Your wellbeing
It’s important people involved with your health and wellbeing talk to you and involve you in discussions and decisions about your care. You should be asked what is important to you and your family, so you can stay healthy and independent for longer.
You can download a copy of the above information in our Care Act leaflet. You can also download an easy read version of The Care Act leaflet.
Independent Age has written a factsheet ‘Assessment and care services from your local council‘. It may help you have a greater understanding.
A Guide to Independent Living in Torbay booklet will tell you how we can help you and work with you to support yourself. You are the best person to say what’s right for you.
You may need a little bit of help
You could need a bit of help to support you to keep managing at home. This could be things like cleaning, gardening and maintaining your social life.
There are lots of services which can help you and we have over 40 web-based local Information Sheets covering the questions that we get asked most frequently.
Equipment and daily living aids
The Safe and Well website has information on equipment that can help you live more independently.
Organising your own care
You can organise and pay for all of your own care. The Care Quality Commission (CQC) is the regulator of care providers; you must check if your choice of agency is registered with the CQC.
Adult Social Care Local Account Summary 2021-22
The ASC local Account Summary 2021-22 is a summary of what we have been doing for adult social care in Torbay over the last year, including how we spend our budget and what you have said about the service.
Do you support someone?
Torbay Carers Service can help you if you are a family member or friend of someone who needs your support, the Care Act includes changes to support you.
Information leaflets
- About your domestic care services
- Care Act leaflet
- Care and Support: Third Party Payments
- Carers and the Care Act
- Deferred Payment Agreements
- Deferred Payment Agreements - accompanying notes
- Deferred Payment Agreements factsheet
- Deferred Payment Agreements Leaflet
- Financial Assessments
- Paying for Care and Support in a Care Home
- Paying for Non-Residential Care
- The Care Act leaflet (easy read)
Further information
- A Guide to Independent Living in Torbay
This booklet will inform you how we can help you and work with you to support yourself. You are the best person to say what’s right for you. - Pinpoint - community services in Devon
For more advice and information, including changes with the Care Act and links to other helpful sites, please refer to the Pointpoint. - Department of Health Factsheets on the Care Act
The Department of Health has written detailed regulations and guidance that provide much more information on what the Care Act means and how local authorities must respond. - Social Care Institute for Excellence
The Social Care Institute for Excellence has also published helpful information on their web site about the Care Act. - Independent Age
A charity which gives older people a voice. The website has a range of advice, guides and information factsheets. - The Citizens Advice Service
The Citizens Advice Service offers information and advice through face-to-face and telephone services. - The Money Advice Service
Free and impartial money advice, set up by the government. - The Society of Later Life Advisers (SOLLA)
SOLLA aims to assist consumers and their families in finding trusted accredited financial advisers who understand financial needs in later life. - Which?
Free independent and practical advice on elderly care.