Torbay Carers Service
All Carers Services across Torbay have been running as normally as possible, just using telephone and computer rather than face-to-face. This means that Carers Assessments, 1-1 support and Bay Benefits have been running, but the Carers Centres have not been holding drop-ins. Now that restrictions and shielding have eased, we are planning how we can start to reopen services on a limited basis, however these will likely need to be pre-booked. If you need any advice or for the latest updates, please contact Signposts for Carers on 01803 666620 or email Signposts for Carers.
Testing: The Government considers carers to be key workers, so if you (or someone you live with) have symptoms, you are eligible for COVID-19 testing in the same way as paid care workers. The details about how to book a test are here https://www.gov.uk/guidance/coronavirus-covid-19-getting-tested, or call 0300 303 2713 if you cannot book online. Antibody testing should also be available via Torbay Hospital.
PPE: Carers are able to access supplies of Personal Protective Equipment (PPE) if you cannot source their own, and are providing personal care to someone that lives separately, or if either of you has symptoms of COVID-19. Please contact Signposts on 01803 666620 or email Signposts for Carers for more details.
Torbay Carers Service
Torbay and South Devon NHS Foundation Trust
Signposts for Carers: 01803 666620
Email: Signposts for Carers
If you care for someone who lives in the Devon County Council area, visit Devon Carers for more information.
If you care for someone who lives in the Torbay Council area, these pages have a wide range of information.
Does someone rely on you? Are you an unpaid carer?
There are more than 32,000 people across Torbay and South Devon who support a friend or relative. They may be helping with shopping or meals, attending appointments with them, or just making sure that they are alright. They may be an older couple who do things for each other, a parent carer or young carer. They may not see themselves as a ‘carer’ or know about the support available to them.
We believe that all carers are important. We want to actively support and work in partnership with carers, to get the best outcomes for both them and the person for whom they care. Our commitment to this is in our carers policy, and in our action plan which will help us to achieve this.
The first step is to identify yourself as a carer to the people working with the person for whom you care, whether that be a nurse, a community care worker, a GP, a receptionist or someone else.
The second step is to find out more about the wide range of information and support available to you. The information on these pages are for carers caring for someone living in Torbay.
If you care for someone who lives in Devon, visit www.devoncarers.org.uk
For carers in Torbay, many services are ‘Universal Services’ which any carer can access without needing an assessment. You can find in more detail about all of these services on our web pages, and the associated leaflets. We would always suggest that you see a Carer Support Worker at your Doctor’s surgery or at Carers Aid Torbay, or as a minimum call Signposts for Carers on 01803 666620.
A carer from Torbay was interviewed in March 2016 on Hiblio TV and gave an account of her experience of being a carer. There are many people in Torbay who carry out significant support for others, and it is hoped that this interview will help others to identify the role that they undertake and how the support offered by the Torbay Carers Service can help them to cope better.