What to do if you have a complaint

If you wish to make a complaint, in the first instance please contact the Patient Advice and Liaison Service.

A PALS Officer is available in person, Monday to Friday, between 9am and 4pm. You can contact them by calling 01803 655838 or on our 24 hour freephone number 0800 02 82 037.

Alternatively you can ask one of the ward staff to contact them for you. They can also be contacted by Text Phone on 01803 654742 or by email (your email will be sent directly to our PALS Team).