Mental Health Service Involvement

Do you want to share your views and develop ideas to help improve local services?

  • This is your opportunity to have your say about mental health services on a one to one basis
  • Find out about developments within mental health services
  • Link with groups where people can express their views
  • Share what is working well and what needs improving
  • Shape how involvement happens
  • Share experiences and link to other support networks

Who to contact

One Devon
The organisation responsible for planning, commissioning (or buying) and developing healthcare service.

Devon Partnership Trust
Provides Mental Health Services in Devon (excludes Plymouth).

Complaints, feedback, compliments

If you have feedback and would like to speak someone about your experience, please contact the service directly, as listed below.

Healthwatch
Healthwatch Devon, Torbay and Plymouth is the independent consumer champion for people using local health and social care services in the county. They can support you with feedback and experiences of health and care services.

Tel: 0800 520 0640

Devon Partnership Trust

Torbay and South Devon NHS Foundation Trust

One Devon

Care Quality Commission

Advocacy services

If you are making a formal complaint, you are entitled to ask for an advocate to support you. Requests for an advocate can be made with the advocacy services listed below, their services are free of charge.

Devon Advocacy Consortium
For people living in Devon and Torbay area, advocacy is provided by Devon Advocacy Consortium.

Email: devonadvocacy@livingoptions.org
Tel: 01392 822377

Rethink Advocacy – Devon and Torbay Independent Mental Health Advocacy (IMHA)
Rethink Advocacy advocates work with qualifying patients detained under the Mental Health Act (qualifying sections) within the Devon and Torbay area. The service is also available to people held under Supervised Community Treatment Orders (CTOs) who live within the Devon and Torbay area.

Additional services / advice / self-help / self-referral

National mental health websites

Every Mind Matters
Expert advice and practical tips to help you look after mental health and wellbeing.

Mind
Offers training, information and advocacy service for all aspects of mental distress, including urgent help, and support and services.

We are Rethink Mental Illness
Improving the lives of people severely affected by mental illness through a network of local groups and services, expert information and successful campaigning.

Devon

Pinpoint Devon
Care and support services, residential homes, advice services, community groups, registered childcare, family support and much more across Devon.

Torbay

Are you OK?
Help and support for men, women and children in Torbay who need protection from domestic abuse and or sexual violence.

British Sign Language The largest BSL health video library, covering topics from cancer and depression.

Community groups

Torbay Together
Community hub for Torbay. What’s on in the community, access volunteer opportunities and exchange skills.

Teignbridge Community and Voluntary Services
Teignbridge CVS support local charities, voluntary groups, and social enterprises in Teignbridge to build a stronger community.

Devon Voluntary Action (DeVA)
Voluntary, community or faith organisation.

Devon Directory of Voluntary Organisations
Information about voluntary and community organisations registered with Devon Voluntary Action.

South Hams District Council
Support directory for the local community

Devon Partnership Trust
Self-help guides