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Outpatient services

Physiotherapy Dept
Torbay Hospital
Lowes Bridge

Appointments: 0300 456 9987 (local rate) 8.30am to 12 noon, Monday to Friday
Online appointment request service
General enquiries: 01803 655340
Also see: Things to try before your Physiotherapy appointment.


The MSK physiotherapy service provided by Torbay and South Devon NHS Foundation Trust is delivering a new style service from mid April 2023. This is to reduce waits for patients who are registered with a local GP practice. Increasing waits are due to high patient demand and workforce limitations nationally. The changes began in Torquay from mid April and will follow the digital first model already used in many health care settings. Limited face to face appointments will still be available but the waits for these appointments will be longer than for the video first appointment. Patients will still be able to refer themselves – without the need to see another healthcare professional first – by using the booking line 0300 456 9987 (8.30am – 1 noon, Monday to Friday) or the online appointment request service.

If you have chosen a virtual appointment, your first physiotherapy assessment will be a video consultation through Attend Anywhere.

The link for the video consultation will be sent to you while booking your appointment via a text message or email, if you have not received the link within 24 hours please contact the booking team to have it resent.

We recommend you practice using the link a minimum of 48 hours prior to your appointment to eliminate any technical problems on the day which may result in having to rebook your appointment.

You maybe asked to show the body part you are discussing so a private area is always advised.

You can use the platform on any PC, Mac or iOS/Android device, using Google Chrome (download for PC/Mac/Android devices) or Safari (download for iOS devices and Macs).

For all trouble shooting information please see our video consultations page.

Musculoskeletal Physiotherapy Outpatient Service

Outpatient physiotherapy clinics see people with problems arising from: muscles, joints and bones. The physiotherapists provide: assessment, diagnosis, advice, information, hands on treatment and treatment planning. You will be asked to provide a detailed history of the problem and will be examined. Treatment may include:

  • Advice and management
  • Exercise based programmes
  • Mobilisation and manipulation techniques
  • Articular joint injections
  • Acupuncture
  • Rehabilitation groups

Knee and hip replacement rehabilitation team

Our knee and hip replacement rehabilitation team supports patients who have had a half or full knee replacement, or a total hip replacement within 8 weeks of their surgery and who feel are not making as much progress or require additional advice.

To speak to one of our team in your area, who can offer advice over the phone or make you an appointment, please contact:

Tania Hindom or Steph Donohoe
01364 651998

Aga Ayres
01803 881386

Claire Cornish
01803 832845

Newton Abbot
Claire Clark or Steve Smith
01626 324687

Aga Ayres
01803 547124

Claire Clarke
01626 771670

Tania Hindom
01803 655340

Tania Hindom or Steph Donohoe
01803 869265

Please leave your name and number on the answer phone and we will call you back. Please do not phone the main physiotherapy booking line.

Also see our support videos for our knee exercise programme.

Specialist clinics

Specialist physiotherapy clinics are available at various sites across the area. Unless stated, these clinics need a referral from a GP, Consultant or your physiotherapist.

  • Vestibular rehabilitation (information leaflet)
  • Women’s health service – self referral. Book an appointment on 0300 004 0335
  • Rheumatology including hydrotherapy
  • Shoulder clinic
  • Hand therapy clinics
  • Pain Service
  • General orthopaedic clinics, spinal clinic, hip and knee clinics and foot and ankle clinics offer specialist assessment, second opinion, access to imaging and recommendation for surgery. They do not offer physiotherapy treatment.