Urgent care waiting times

Help in a health emergency: in the local area there are a range of health services that you can access if you are unwell. Please choose the service which will best look after your needs so you can get the help you need. Only visit the Emergency Department if you have a life-threatening emergency.

We’re here to help – the best way to find out which service will best meet your needs is to call 111 for guidance.

Urgent care

Urgent care services are for people who have a problem that needs attention the same day, but is not life threatening or life changing. This can be provided by our Urgent Treatment Centres, various health professionals, including GPs, hospital doctors and nurses in various locations, and health centres.

Emergency care

Emergency care is for people who have a condition that is life threatening or presents an immediate risk to long term health. An emergency is ‘a critical or life-threatening situation’. Emergency care is provided by the Emergency Department at Torbay Hospital.

If you’re not sure which service is best for you please phone 111 for guidance.

Appointment bookings at minor injuries unit

Our minor injuries units (MIUs) at Dawlish and Totnes community hospitals operate appointment priority services, with people able to book an appointment for the same day.

For contact details, opening hours and facilities, please see our ‘minor injuries units‘ page.

Waiting times last updated at 18 April 2024 at 1:55pm | Refresh page


Newton Abbot Community Hospital
Urgent Treatment Centre

8am - 8pm, 7 days a week, including bank holidays

Current longest waiting time to be seen

2hr 53min

Current number of patients waiting to be seen

15 patients

Total number of patients in the department

27 patients

Contact details, facilities and maps

Address:
Newton Abbot Community Hospital UTC, West Golds Road, Jetty Marsh, Newton Abbot, TQ12 2SL
Tel:
01626 324500
MIU opening hours:
8am - 8pm, 7 days a week, including bank holidays
X-ray opening hours:
9am - 5pm, 7 days a week, including bank holidays (closed Christmas Day).
Please call before attending to confirm service is operating.
Facilities:
Car parking (free parking for registered carers), Cycle parking, Disabled parking, Induction loop, Wheelchair access, Step free access, Shop and café in main foyer area.
Further information:
Newton Abbot Community Hospital

Torbay Hospital
Emergency Department

24 hours, 7 days a week, including bank holidays

Current longest waiting time to be seen

1hr 43min

Current number of patients waiting to be seen

2 patients

Total number of patients in the department

56 patients

Contact details, facilities and maps

Address:
Torbay Hospital Emergency Department, Lowes Bridge, Torquay, TQ2 7AA
Tel:
0300 456 8000 (local rate) or 01803 614567
Opening hours:
24 hours, 7 days a week, including bank holidays
Facilities:
Braille translation service, Car parking (free parking for registered carers), Cycle parking, Disabled parking, Disabled WC, Induction loop, Wheelchair access, Step free access, Signing service, Chapel service, Restaurants, snack bars and shops.
Further information:
Torbay Hospital

* The 'current number of patients waiting to be seen' refers to the number of patients waiting to be fully assessed.

The 'current longest waiting time to be seen' refers to the current waiting time to be seen and fully assessed by a nurse/paramedic Emergency/MIU practitioner. Once you are seen by a nurse or paramedic Emergency/MIU practitioner you may still have to wait several hours for treatment, especially when the department is busy.