Urgent care
Help in a health emergency: in the local area there are a range of health services that you can access if you are unwell. Please choose the service which will best look after your needs so you can get the help you need. Only visit the Emergency Department if you have a life-threatening emergency.
We’re here to help – the best way to find out which service will best meet your needs is to call 111 for guidance.
Urgent care services are for people who have a problem that needs attention the same day, but is not life threatening or life changing. This can be provided by our Urgent Treatment Centres, various health professionals, including GPs, hospital doctors and nurses in various locations, and health centres.
Emergency care is for people who have a condition that is life threatening or presents an immediate risk to long term health. An emergency is ‘a critical or life-threatening situation’. Emergency care is provided by the Emergency Department at Torbay Hospital.
If you’re not sure which service is best for you please phone 111 for guidance.
Please be aware the waiting times and number of waiting patients displayed is updated every five minutes and may have changed by the time you arrive at the unit.*
Waiting times last updated at 27 March 2023 at 11:15pm | Refresh page
8am - 8pm, 7 days a week, including bank holidays
Current longest waiting time to see a practitioner
Closed
Current number of patients waiting to be seen
N/A
Total number of patients in the department
N/A
Contact details, facilities and maps
- Address:
- Newton Abbot Community Hospital MIU, West Golds Road, Jetty Marsh, Newton Abbot, TQ12 2SL
- Tel:
- 01626 324500
- MIU opening hours:
- 8am - 8pm, 7 days a week, including bank holidays
- X-ray opening hours:
- 9am - 5pm, 7 days a week
- Facilities:
- Car parking (free parking for registered carers), Cycle parking, Disabled parking, Induction loop, Wheelchair access, Step free access, Shop and café in main foyer area.
- Further information:
- Newton Abbot Community Hospital
Current longest waiting time to see a MIU practitioner
Closed
Current number of patients waiting to be seen
N/A
Total number of patients in the department
N/A
Contact details, facilities and maps
- Address:
- Totnes Community Hospital MIU, Coronation Road, Totnes, TQ9 5GH
- Tel:
- 01803 862622
- MIU opening hours:
- 8am - 5pm, 7 days a week, including bank holidays
- X-ray opening hours:
- 9am - 5pm, Monday, and 9am - 1pm, Tuesday and Wednesday
- Facilities:
- Braille translation service, Car parking (free parking for registered carers), Cycle parking, Disabled parking, Disabled WC, Induction loop, Wheelchair access, Step free access, Signing service, Shopping facilities within walking distance.
- Further information:
- Totnes Community Hospital
Current longest waiting time to see an ED practitioner
2hr 13min
Current number of patients waiting to be seen
8 patients
Total number of patients in the department
92 patients
Contact details, facilities and maps
- Address:
- Torbay Hospital Emergency Department, Lowes Bridge, Torquay, TQ2 7AA
- Tel:
- 0300 456 8000 (local rate) or 01803 614567
- Opening hours:
- 24 hours, 7 days a week, including bank holidays
- Facilities:
- Braille translation service, Car parking (free parking for registered carers), Cycle parking, Disabled parking, Disabled WC, Induction loop, Wheelchair access, Step free access, Signing service, Chapel service, Restaurants, snack bars and shops.
- Further information:
- Torbay Hospital
* The 'current number of patients waiting to be seen' refers to the number of patients waiting to be fully assessed.
The 'current longest waiting time' refers to the current waiting time to be seen and fully assessed by a nurse/paramedic Emergency/MIU practitioner. Once you are seen by a nurse or paramedic Emergency/MIU practitioner you may still have to wait several hours for treatment, especially when the department is busy.
Please note that Dawlish Minor Injury Unit is currently closed.
Information for local businesses in the tourism and hospitality industries
Every year we welcome thousands of visitors to our beautiful place. Unfortunately, some will need to access healthcare urgently while they are here. We would be grateful if you can help us get information to visitors so they are able to access the right services if they need them.
We want to encourage people to call 111 so they can be advised on the best service for their health need and also to let them know we have a fantastic Urgent Treatment Centre at Newton Abbot. Your support will help us to get people the right treatment and also ensure our Emergency Department can be used only when needed for emergencies.
Below are some posters that can be downloaded for you use to support us and your guests and visitors. If you have social media channels it would be great if you could share posts on there too.
Thank you for helping us help your guests and visitors.
- Download the Newton Abbot Urgent Treatment Centre poster or email our Communications Team to have some posters sent to you. Please state the size (A3 or A4) and quantity, and the contact name and address for the posters to be sent to.
- Download the 111 First social media sharing video