COVID-19 advice when coming to our sites

Following national guidance, policy and guidance in our hospital settings is largely as it was before the pandemic, with some important exceptions. Thank you for your patience and understanding during this time.

Click on the headings below for information.

Following changes to the national guidance, we have updated our visiting policy and guidance from Friday 10 June 2022.

Inpatients in our hospitals are able to have two visitors at their bedside. Visitors do not have to book a slot to visit, and visiting hours are 2pm – 4pm and 6.30pm – 7.30pm.

Visitors to our sites are no longer required to wear a face covering with certain exceptions, but we encourage and support those who would like to and are able to continue to wear one.

Visitors to departments such as Turner ward and Ricky Grant Day Unit at Torbay Hospital will still be required to wear a face covering, as well as people visiting immunocompromised patients or wards that have temporary restrictions in place.

Visitors to our sites should still not attend if they have symptoms of a cold or flu, COVID-19, or diarrhoea and vomiting.

Certain exceptions to the visiting arrangements can be discussed with ward managers.

  • A cloth face covering should cover your mouth and nose while allowing you to breathe comfortably. It can be as simple as a scarf or bandana that ties behind the head.
  • Wash your hands or use hand sanitiser before putting it on and after taking it off. Avoid touching your eyes, nose, or mouth at all times and store used face coverings in a plastic bag until you have an opportunity to wash them.
  • Do not touch the front of the face covering, or the part of the face covering that has been in contact with your mouth and nose. Once removed, make sure you clean any surfaces the face covering has touched.
  • You should wash a face covering regularly. It can go in with other laundry, using your normal detergent.
  • When wearing a face covering, take care to tuck away any loose ends.

More information can be found on the Gov.UK guidance page: How to wear and make a cloth face covering.

Revised MIU arrangements

Our Minor Injuries Units (MIU) in Dawlish and Totnes Community Hospitals remain closed due to staffing levels and the current level of demand on our services. If you have a minor injury, please visit our Urgent Treatment Centre (UTC) at Newton Abbot Community Hospital

We apologise for the inconvenience this may cause our local communities. Thank you for your understanding at this time.

How can I get help if I think I have coronavirus (COVID-19)

The latest information on symptoms of coronovirus infection can be found on nhs.uk/conditions/coronavirus-covid-19/

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Do not go to a GP surgery, pharmacy or hospital.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. You can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Please follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after returning home. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.
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