Our vision and strategy

Our vision is better health and care for all. We are proud pioneers in integrating health and social care nationally.

We passionately believe that the best way to care for people is by focusing on what matters to them, putting them at the centre of everything we do and integrating services around them. We believe that care as close to home as possible benefits everyone.

Never has our vision been more important. The impact of COVID-19 has not only increased the pressure across all aspects of health and social care, but those who live in our most deprived coastal communities have seen an increasing gap in health inequalities.

Our strategy describes our vision for the future, why it matters to us and our local communities, what this means for the way we run our services and how we will work together to deliver it.

Our values

At our core, we are deeply connected to, and rooted in, the values of the NHS. We work together for patients and our communities.

We have adopted the NHS constitution values which apply across the NHS in England. Patients, public and staff developed these together. Our shared NHS values provide common ground for co-operation to achieve shared aspirations, at all levels of the NHS.

We make sure that everyone counts and that every voice is heard. What matters to our people matters.

We are strongly committed to improving the quality of everything we do and working with compassion, dignity and respect at all times.

Our people promise supports us to care for our amazing staff. Our people priority is to build a healthy culture at work where our people feel safe, health and supported. Our promise to our people is: we are a team, we are safe and healthy, we are compassionate and inclusive, we each have a voice that counts, we work flexibly, we are always learning and we are recognised and rewarded. Our People Awards are based on our people promise, recognising and rewarding our people for living our people promise and our values.

Our people promise and values make us great people to work with, and by working together we can support better health and care for all.

About us a glance

  • Over 6,500 staff and 800 volunteers
  • Rated as good by the CQC and outstanding for care
  • Supporting a resident population of approximately 286,000
  • Plus around 100,000 holiday visitors
  • 1,900 babies born
  • 500 people supported with complex healthcare needs
  • 3,000 planned hospital operations
  • 30,000 day surgery cases
  • 2,300 adults supported with long stay care packages
  • 78,000 attendances at our Emergency Department and 14,000 at our Urgent Treatment Centre
  • 110, first outpatient appointments; 260,000 follow-up appointments
  • 500,000 face to face appointments in people’s homes
  • 160,000 diagnostic tests
  • 60,000 medicines dispensed in outpatients
  • 75,000 dispensed on discharge from hospital
  • We spend
    • £500,000,000 a year
    • £9,615,384 a week
    • £1,373,626 a day
    • £57,234 an hour
    • £953.90 a minute
    • £15.89 a second