Private patient services

Private Patient Officer
Cashiers/Overseas Office
Outpatients Level 2
Torbay Hospital
Lowes Bridge
Torquay TQ2 7AA

Email: Private Patient Officer

At Torbay Hospital, we offer a range of services for private patients, generating income that benefits all our patients. Torbay and South Devon provide a variety of private healthcare services, offering the following advantages:

  • Patient-centred care from our dedicated, experienced, and accredited medical and nursing team.
  • The opportunity for continuous care from a consultant of your choice.
  • All income generated from private treatments is reinvested into Torbay and SOuth Devon NHS Foundation Trust.

Payment information


If you are covering the cost of your private treatment yourself, you will need to settle the full price package amount before your treatment or procedure begins. An invoice for any remaining amount will be issued at the end of your treatment, which must be paid promptly to the Finance Department.

Methods of payment

  • Cash
  • Payment over the phone
  • Online payment

Private medical insurance

Should you wish to receive your private treatment at Torbay Hospital, please discuss this with your private healthcare insurer. It is important to clarify any financial limits of your policy, as you will be responsible for any balances not covered by your insurance. An invoice detailing outstanding charges will be issued by the Trust for these amounts.

Prior to your treatment or procedure, you must provide the Private Patient Officer with your insurance company details and membership or policy number to facilitate pre-authorisation of your treatment.

Please note: if you are unable to provide complete insurance details before your treatment, you will be considered as self-funding.

Liability for payment

Regardless of whether you are covered by medical insurance or self-funding, you remain liable for the full cost of your treatment.

For further details, please contact the Private Patient Officer.