Emergency Department

Photo: artist's impression of the new entrance to the emergency department at Torbay Hospital

The Emergency Department at Torbay Hospital will be benefiting from a £14.2million investment to increase capacity and help reduce the time people are waiting for urgent and emergency care.

The development will see a new wrap-around extension for the Emergency Department being built and will include a new space for our Same Day Emergency Care Unit (SDEC) and support capacity and flow improvements throughout our existing emergency pathway. It will also create a new dedicated triage area for people in crisis who need mental health support.

We will be able to significantly improve the environment in our waiting areas which will make the whole experience better for people who need our services, who will also benefit from new digital triage and enhanced digital infrastructure ready for our Electronic Patient Record implementation. We are using this opportunity to modernise how we deliver healthcare and provide a much better working environment for our dedicated and compassionate colleagues.

We will also be expanding our acute assessment unit with new ‘see and treat’ accelerated triage rooms that will give us more space to treat people, reducing waiting times and improving people’s outcomes and experience.

Preparatory work for the project began in January 2025 and the build is planned to finish before the end of this year.