Electronic Patient Record (EPR) and MY CARE

MY CARE logo

In April 2026 we launched our new electronic patient record (EPR), Epic. This was one of the largest digital transformations ever undertaken across Devon and it brings together patient records from three partners:

  • Royal Devon University Healthcare NHS Foundation Trust
  • Torbay and South Devon NHS Foundation Trust
  • University Hospitals Plymouth NHS Trust

Our EPR holds patient health information in a digital format, that can be shared across different hospital and specialist community health care settings. It includes a range of data, including medication and allergies, immunisation status, laboratory test results, radiology images, vital signs and personal statistics like age and weight. It’s also the place where we book appointments, request tests and prescribe medicines.

Clinical and operational teams collaborated on the shared system to standardise care pathways across Devon. Digital teams provided the infrastructure and devices to enable our staff to support patient needs across all sites.

Having a single, shared EPR makes the care journey more joined-up. No matter which hospital or specialist community setting you attend in Devon, you won’t have to remember your medical history or repeat the same information to different members of staff.

For patients, one of the most exciting parts of the EPR is our MY CARE patient portal.

For health and care partners, read-only access to the EPR can be requested through EpicCare Link.