Urgent care waiting times
Help in a health emergency: in the local area there are a range of health services that you can access if you are unwell. Please choose the service which will best look after your needs so you can get the help you need. Only visit the Emergency Department if you have a life-threatening emergency.
We’re here to help – the best way to find out which service will best meet your needs is to call 111 for guidance.
Urgent care services are for people who have a problem that needs attention the same day, but is not life threatening or life changing. This can be provided by our Urgent Treatment Centres, various health professionals, including GPs, hospital doctors and nurses in various locations, and health centres.
Emergency care is for people who have a condition that is life threatening or presents an immediate risk to long term health. An emergency is ‘a critical or life-threatening situation’. Emergency care is provided by the Emergency Department at Torbay Hospital.
If you’re not sure which service is best for you please phone 111 for guidance.
Our minor injuries units (MIUs) at Dawlish and Totnes community hospitals operate appointment priority services, with people able to book an appointment for the same day.
For contact details, opening hours and facilities, please see our ‘minor injuries units‘ page.
Waiting times last updated at 4 May 2024 at 8:50am | Refresh page
8am - 8pm, 7 days a week, including bank holidays
Current longest waiting time to be seen
23min
Current number of patients waiting to be seen
6 patients
Total number of patients in the department
13 patients
Contact details, facilities and maps
- Address:
- Newton Abbot Community Hospital UTC, West Golds Road, Jetty Marsh, Newton Abbot, TQ12 2SL
- Tel:
- 01626 324500
- MIU opening hours:
- 8am - 8pm, 7 days a week, including bank holidays
- X-ray opening hours:
- 9am - 5pm, 7 days a week, including bank holidays (closed Christmas Day).
Please call before attending to confirm service is operating. - Facilities:
- Car parking (free parking for registered carers), Cycle parking, Disabled parking, Induction loop, Wheelchair access, Step free access, Shop and café in main foyer area.
- Further information:
- Newton Abbot Community Hospital
Current longest waiting time to be seen
3hr 53min
Current number of patients waiting to be seen
5 patients
Total number of patients in the department
48 patients
Contact details, facilities and maps
- Address:
- Torbay Hospital Emergency Department, Lowes Bridge, Torquay, TQ2 7AA
- Tel:
- 0300 456 8000 (local rate) or 01803 614567
- Opening hours:
- 24 hours, 7 days a week, including bank holidays
- Facilities:
- Braille translation service, Car parking (free parking for registered carers), Cycle parking, Disabled parking, Disabled WC, Induction loop, Wheelchair access, Step free access, Signing service, Chapel service, Restaurants, snack bars and shops.
- Further information:
- Torbay Hospital
* The 'current number of patients waiting to be seen' refers to the number of patients waiting to be fully assessed.
The 'current longest waiting time to be seen' refers to the current waiting time to be seen and fully assessed by a nurse/paramedic Emergency/MIU practitioner. Once you are seen by a nurse or paramedic Emergency/MIU practitioner you may still have to wait several hours for treatment, especially when the department is busy.