Patient focus group

Outpatients
Level 2
Torbay Hospital
Lowes Bridge
Torquay TQ2 7AA

Tel: 01803 656325
Email: Audiology – Hearing Care

We are now recruiting for our second patient focus group. The group will meet approximately once a year to discuss our service and make suggestions about how we can improve it. We are looking to recruit patients to join this group, if this is something that you are interested in then please contact us (details at the top of the page).

Our first focus group was at Jasmyn House Paignton, 18th May 2018 and was a success.

If you would like to come along to our second or put your name down to be considered for future groups please contact us. It will be in the Newton Abbot area (time and date TBC) and likely to be around February 2019.

We will be discussing a different theme/topic for each group therefore you may not be considered this time but we may contact for the next group depending on if it is applicable for example certain clinics/appointment types and whether you have been seen in these.

The focus group provides patients with a voice to give us feedback on positive and negative experiences within our department. The group is made up of three staff members and around 6 patients (we current have 3 suitable patient’s on the list). We will discuss a few pre-set questions.

  • This time it is focused on our leaflets that we hand out. Patients will be sent the leaflets to look at before/make notes and then we will discuss them at the group.

They will be contacted once we have a date (TBC likely to be in Feb 2019) to see if they can attend and they will need to fill out a questionnaire about there experience at the end.

We also aim to feedback the minutes from the patient focus group to the rest of the staff.

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