Car parking

There are a number of car parks for patients and visitors at our hospitals and health and wellbeing centres. For specific information on the car parks at each of our sites, including Torbay Hospital, please visit our visiting us page and select the relevant site.

Pay and display

Some car parks are pay and display and require you to purchase a ticket from the machine located in the car park at the time you park. These machines accept coin payments. See below for paying for parking by phone at pay and display car parks.

Pay on foot

We also have pay on foot car parks at Torbay Hospital, which you access through a barrier, collecting a ticket as you enter the car park. If you use a pay on foot car park you will pay for your parking at the end of your visit. Pay stations are located at Level 2, Outpatients and in the pay on foot car parks. These machines accept coins, notes, and credit/debit card payments.

Disabled parking

Free parking for blue badge holders is available only in non-barrier pay and display car parks and other designated marked disabled bays. Please see below for further information on concessionary parking.

Parking charges

If you are planning on bringing your car when you come into hospital or to visit a patient, the following rates are charged for car parking.

Car park charges as of 1 November 2023 (subject to periodic changes). Parking charges apply 24 hours a day.

* 1 hour parking available at Torbay Hospital.

Parking charge notice: discounted if charge paid within 14 days £35. Full charge £70.

Cashless payment

Brixham, Paignton and Torquay

We operate a ‘pay and display’ car park at Brixham Community Hospital, and Paignton Health and Wellbeing Centre. Castle Circus Health Centre is a ‘pay on exit’ car park. Parking on these sites can be paid using machines or the RingGo app.

Newton Abbot, Totnes and Torbay

Newton Abbot Community Hospital, Totnes Community Hospital, and Torbay Hospital use Connect by Pay by Phone for cashless payment.

Pay by Phone offers motorists an alternative means of payment to the existing pay and display machines by paying via your mobile phone. Each car park has its own unique Location Number to be quoted when paying.

Please note: This facility is not currently available in our pay on exit car parks, only pay and display.

Why should you use it?

1. No need to worry about having the right change on you.
2. No need to go on the hunt for the nearest Pay and Display machine
3. No need to display a ticket in your vehicle
4. Encourages safe practices such as social distancing
5. Get text message reminders sent to your phone before your parking runs out
6. No need to rush back to your vehicle – you can extend your parking session from your phone

Motorists can download the app to register or register online to pay for their parking from their mobile phone. Payments can then be made by calling 0345 434 8008.

Connect have also developed a self-service support centre on their website available here https://connectcashlessparking.com/howitworks

The Connect service includes the following features:

• Optional SMS reminders and receipts.
• Email receipts
• VAT receipts
• Countdown timer on the app
• The option to extend parking (within parking restrictions)
• Multiple vehicles and cards added on to one account

Concessions – free parking

The Trust provides free parking to the following groups:

• Cancer patients
  • Patients, from diagnosis, making daily or frequent visits for the treatment of cancer (surgical intervention, radiotherapy, SACT)
• Acutely unwell patient relatives
  • Relatives of those patients who are acutely unwell, typically in ICU or requiring high dependence care
• Relatives of patients on end-of-life care
• Unpaid carers
  • Registered unpaid carers when they are caring for a friend or family member visiting or staying at a Trust premises
• People with a disability
  • Holders of a valid Blue Badge attending hospital as a patient or visitor, or for a disabled person employed by the hospital trust. Please ensure that you display your registered disabled blue badge for the duration of your stay
• Outpatient attendees
  • Free parking will be provided to all outpatients who attend hospital for an appointment at least three times within a month and for an overall period of at least three months. A ‘month’ is defined as a period of 30 days
• Parents of children in hospital
  • Parents/guardians of children in hospital or parents whose babies are being cared for in the Special Care Baby Unit providing parent caring arrangements. This would apply to a maximum of two vehicles.
• Those visiting the bereavement office or collecting a death certificate

Your relevant ward or department will be able to confirm with the contact desks that you are requesting a concessionary ticket.

How do I get free parking if this applies to me?

Your relevant ward or department will be able to confirm with the contact desks that you are requesting a concessionary ticket.

When parking in the pay on foot barriered car parks, you will need to visit our reception desks at Torbay Hospital’s main entrance, Level 4 or Outpatients, Level 2 with your parking ticket so this can be scanned to provide free parking and exit from barrier-controlled car parks. For disabled blue badge holders please present your disabled blue badge.

When parking in the pay and display car parks and designated parking bays please ensure that you display your concessionary ticket which has been issued by your ward, clinic, main entrance or outpatient reception desks. For disabled blue badge holders please display your disabled blue badge on your dashboard.